Order Cancellation Policy
ORDER CANCELLATION WINDOW
- Customers can cancel their order before it is shipped or handed over to the courier.
- Once the order has been dispatched, cancellation is not possible.
HOW TO CANCEL AN ORDER
To cancel an order, customers must contact us through any of the following channels within our operating hours:
- 📞 Call / WhatsApp: 03397268575
- 📧 Email: pamukpakistan@gmail.com
Note: Calls and WhatsApp messages are the quickest ways to communicate order cancellations.
CANCELLATION BY PAMUK
Pamuk reserves the right to cancel orders in cases including but not limited to:
- Unavailability of stock.
- Incomplete or incorrect shipping details.
- Suspected fraudulent activity.
- Technical issues with pricing or product listings.
If Pamuk cancels an order, the customer will be notified via email, SMS, or call.
By placing an order with Pamuk, customers agree to this Order Cancellation Policy.